Refund and Returns Policy
Refund Policy Overview:
At OFC Car Parts, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.
Refund Process:
Contact Customer Service: To initiate a return, please contact our customer service team within [number] days of receiving your order...Return Authorization: Once your return is approved, we will provide you with a return authorization number and instructions on how to return your item. Refund Processing: Upon receipt of the returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [number] days.
Return Eligibility:
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Exclusions:
Please note that certain items, such as custom orders or items marked as final sale, may not be eligible for returns or refunds.
Contact Us:
If you have any questions about our refund policy or need assistance with a return, please contact us at [contact email/phone].